Responsible Gaming
at 7u78
At 7u78, gambling is entertainment — and we intend to keep it that way. Our responsible gaming framework gives every player in Bangladesh the tools, information, and support they need to stay in control and play safely at all times.
How 7u78 Supports Responsible Play
7u78 has built its responsible gaming programme around six core pillars. Each one reflects our genuine commitment to the long-term wellbeing of every player across Bangladesh — from Dhaka and Chittagong to Sylhet, Rajshahi, and beyond.
How to Activate Responsible Gaming Tools
All responsible gaming tools on 7u78 are built directly into your player account — there is no need to contact support to activate most of them. Here is how to access and use each tool quickly and easily.
7u78 strongly encourages every player to explore these settings proactively, rather than waiting until a problem develops. Setting a deposit limit before you start playing is one of the simplest and most effective steps you can take to ensure gambling stays enjoyable and well within your means.
If at any point you are unable to locate a tool or need immediate assistance, contact our support team via live chat and a trained agent will guide you through the process in real time.
Your Full Suite of Safety Tools
Each tool below is designed for a different level of need — from a brief pause to a permanent account closure. All tools are available at no cost to every registered player on 7u78.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Recognising the early warning signs in yourself or in someone you know is the first and most important step toward seeking help. The following indicators may suggest that gambling has moved beyond entertainment.
Ask Yourself These Questions
The following questions are adapted from recognised gambling behaviour assessment frameworks. They are not a clinical diagnosis, but they are a useful and honest mirror. Answer them privately and candidly.
If you answer "yes" to two or more questions, 7u78 strongly encourages you to speak with our support team or reach out to a professional gambling counselling service. Help is available, it is free, and you do not need to be in a crisis to access it.
Remember: recognising a pattern early is far easier to address than waiting until gambling has caused significant personal, financial, or relationship harm. Taking action today is a sign of strength, not weakness.
Strictly 21+ — No Exceptions
7u78 operates a strict minimum age policy. All players must be 21 years of age or older to register, deposit, or participate in any game or betting activity on the platform. This policy applies equally to all users across Bangladesh, regardless of location, payment method, or device used.
Age verification is a mandatory part of the 7u78 KYC (Know Your Customer) process. Every player is required to submit a valid government-issued identity document — such as a Bangladesh National Identity Card (NID) or passport — before their account is fully activated.
Accounts where there is reasonable suspicion of underage use are suspended immediately pending investigation. Any account found to belong to a person under the age of 21 is permanently closed, and any funds deposited by an underage user are returned via the original payment channel and reported in accordance with applicable guidelines.
Parents and guardians: If you believe a person under 21 is accessing the 7u78 platform, please contact us immediately at and we will act without delay.
Every new 7u78 account goes through a structured KYC verification workflow that includes document upload, automated identity checks, and manual review where necessary. Account functionality is restricted until verification is complete.
7u78 has zero tolerance for underage gambling. Any attempt to register using falsified documents will result in permanent account closure, forfeiture of any balance, and referral to the appropriate authorities. We take the protection of minors extremely seriously.
You Are Not Alone — Support Is Available
If gambling is causing you distress, 7u78 is here to help — and so are professional organisations dedicated to supporting people affected by problem gambling. Reaching out is the right move, and it takes courage.
Principles of Responsible Gambling at 7u78
Responsible gambling starts with the right mindset. 7u78 encourages all players to embrace the following principles to keep their gaming experience positive, sustainable, and genuinely enjoyable.
Treat every session as a form of entertainment with a cost — just like going to the cinema or a concert. Never rely on gambling winnings to cover essential expenses such as rent, food, or family needs. The house always has a statistical edge over the long run.
Decide in advance the maximum amount you are comfortable losing in a session and stick to it. Use 7u78's deposit limit tool to enforce this boundary automatically. Once your budget is spent, log out and do something else.
Long, uninterrupted gaming sessions can distort your perception of time and money. Use the reality check feature to prompt yourself to pause, stretch, and assess how you are feeling before continuing. Short breaks significantly improve decision-making quality.
Avoid logging in to 7u78 when you are feeling upset, angry, anxious, or under the influence of alcohol. Emotional states impair judgment and can lead to decisions you would not otherwise make. Play when you are calm, clear-headed, and in a positive state of mind.
Every form of gambling carries the risk of loss. Accepting this reality before you play protects you from the impulse to chase losses. If you lose your session budget, that is the cost of entertainment — not a reason to deposit more.
A healthy lifestyle includes a wide variety of interests and social connections. If you find that gambling is crowding out other activities you used to enjoy, or that it is the primary way you spend your free time, this is an important signal worth paying attention to.
7u78 is committed to being Bangladesh's most responsible online gaming platform. Explore our games, review the FAQ, or log in to configure your safety settings today.